1. About this Policy
This Cookie Policy explains how Unlshd Ltd, trading as NeptunePay ("we", "us", "our"), uses cookies and similar technologies on our website at neptunepay.io and any related domains we operate. It should be read together with our Privacy Policy (NP-POL-005).
2. What is a Cookie?
A cookie is a small text file that a website places on your device when you visit. Cookies allow a website to recognise your device, remember your preferences, and gather information about how the website is used. We also use similar technologies (web beacons, pixels, local storage), and references to "cookies" in this Policy include those technologies.
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the website. They enable core functions such as security, network management, accessibility, and routing. They cannot be turned off in our systems. They are typically only set in response to actions made by you (such as logging in or filling in forms). We do not require consent for these cookies.
3.2 Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us know which pages are most and least popular and how visitors move around the site. We set these cookies only with your consent.
3.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering language preferences. We set these cookies only with your consent.
3.4 Marketing Cookies
These cookies may be set on our site by us or by our advertising partners. They may be used to build a profile of your interests and show you relevant content elsewhere. We set these cookies only with your consent.
4. Your Choices
When you first visit our website, we present a cookie banner that lets you accept all cookies, reject all non-essential cookies, or customise your preferences by category. You can change your preferences at any time by accessing the cookie settings on our website. You can also block or delete cookies through your browser settings, although doing so may affect site functionality.
5. Third-Party Cookies
Some cookies on our website are set by third parties (for example, analytics or content-delivery providers). Those third parties are responsible for their own data practices, and we encourage you to review their privacy and cookie notices. A current list of third-party cookies in use is available on the cookie-settings page of our website.
6. International Transfers and Retention
Some third-party cookie providers may transfer data outside the European Economic Area. Where they do, they are required to apply appropriate safeguards under Articles 45–46 of the GDPR. We retain cookie-related data only for as long as is necessary for the purpose for which it was collected, and consistent with applicable law.
7. Changes
We may update this Cookie Policy from time to time. The current version is published on our website. Where changes affect your rights or our use of cookies materially, we will seek refreshed consent through the cookie banner.
8. Contact
Privacy enquiries: privacy@neptunepay.io.
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